Terms of service
Terms of Service
Last Updated: May 2026
This website is operated by Grit and Grace Store LLC. Throughout the Site, the terms “we,” “us,” and “our” refer to Grit and Grace Store LLC.
By visiting our Site, purchasing from us, or using any part of our Services, you agree to be bound by these Terms of Service, including any policies referenced here or linked on our website.
If you do not agree to these Terms, you should not access our website or use our Services.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services.
1. Online Store Terms
By using this Site, you confirm that you are at least the age of majority in your state or province of residence.
You may not use our products or Services for any illegal or unauthorized purpose. You may not transmit viruses, malware, or harmful code.
Violation of these Terms may result in immediate termination of access to our Services.
2. General Conditions
We reserve the right to refuse Service to anyone for any reason at any time.
You agree not to copy, duplicate, reproduce, sell, resell, or exploit any portion of the Service without our written permission.
3. Accuracy of Information
We do our best to provide accurate and current information, but we do not guarantee that all information on the Site is complete, accurate, or up to date.
Any reliance on information from this Site is at your own risk.
4. Prices, Sales & Service Changes
Prices are subject to change without notice.
We may modify, suspend, or discontinue any product, Service, sale, discount, or website feature at any time.
We do not offer price adjustments or refunds for past purchases if an item later goes on sale.
5. Products & Availability
Certain products may be available exclusively online and may have limited quantities.
Adding an item to your cart does not guarantee availability. Items are not reserved until checkout is completed.
We reserve the right to limit quantities, cancel orders, discontinue products, or refuse orders at our discretion.
6. Billing, Account & Shipping Information
You agree to provide current, complete, and accurate billing, shipping, and account information.
Customers are responsible for entering the correct shipping address at checkout.
Once a package leaves our store, we cannot change the shipping address or reroute the package. Any lost, delayed, misdelivered, stolen, undeliverable, or incorrectly addressed package must be handled directly with the shipping carrier.
Please review our Refund Policy and Shipping Policy for more details.
7. Optional Third-Party Tools
We may provide access to third-party tools or services. These tools are provided “as is” and “as available.”
We are not responsible for third-party tools, websites, services, or their actions.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, privacy practices, policies, or services of third-party websites.
9. User Comments, Reviews & Submissions
If you submit reviews, photos, comments, contest entries, ideas, suggestions, or other content, you grant us permission to use, edit, publish, distribute, and share that content in any medium without compensation.
You agree that your submissions will not violate the rights of others, contain unlawful material, or include harmful code.
10. Personal Information
Your submission of personal information through the Site is governed by our Privacy Policy.
11. Errors, Inaccuracies & Omissions
Occasionally, information on our Site may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct errors, update information, or cancel orders at any time, including after an order has been submitted.
12. Prohibited Uses
You may not use the Site or its content for unlawful purposes, harassment, abuse, discrimination, false information, spam, phishing, scraping, malware, intellectual property infringement, or attempts to bypass security features.
We reserve the right to terminate access for prohibited use.
13. Disclaimer of Warranties & Limitation of Liability
Our Services and products are provided “as is” and “as available.”
We do not guarantee that the Service will be uninterrupted, secure, timely, or error-free.
To the fullest extent permitted by law, Grit and Grace Store LLC is not liable for direct, indirect, incidental, punitive, special, or consequential damages arising from use of our Site, Services, or products.
14. Choking Hazard Disclaimer
Some products, including free gifts, may contain small parts that could pose a choking hazard.
Products should be kept away from infants, toddlers, children, and pets when appropriate. Adult supervision is strongly advised.
By purchasing or using our products, you accept responsibility for safe use and storage.
15. Product Use, Silicone Boots & Handmade Item Disclaimer
Our silicone tumbler boots and accessories are designed to add style and help protect tumblers; however, they do not guarantee prevention of damage, dents, scratches, breakage, water damage, sun damage, fading, bubbling, or surface marks.
Do not leave silicone boots on tumblers permanently, in direct sunlight for extended periods, or on butcher block, unsealed wood, or live wood surfaces.
Handmade items, silicone items, faux fur items, and accessories may have slight variations in color, size, texture, shape, or finish. These variations are normal and part of the production process.
We inspect items before shipping and determine, at our discretion, whether an item qualifies for the Flaw Bin.
16. Color Accuracy
We make every effort to display product colors accurately. However, colors may vary due to screen settings, lighting, photography, and manufacturing differences.
Color-match descriptions are provided as guidance only and do not guarantee a perfect match.
17. Product Descriptions
Product descriptions are provided for informational purposes. Actual products may vary slightly from descriptions, images, colors, textures, or measurements.
18. Discount Codes, Sales & Promotions
Discount codes must be entered at checkout and cannot be applied retroactively.
We do not refund or adjust orders for forgotten discount codes, later sales, expired promotions, or missed sale periods.
Discount codes do not guarantee faster processing, production, or shipping.
We reserve the right to modify, deactivate, or cancel any discount code or promotion at any time.
19. Brand Rep Discount Codes
Brand Reps may voluntarily share discount codes approved by Grit and Grace Store LLC.
Brand Reps do not speak on behalf of the company or represent official company policies. We are not responsible for statements or actions made by Brand Reps.
Customers understand that Brand Reps may receive commission when their codes are used.
20. Intellectual Property Disclaimer
Grit and Grace Store LLC is not affiliated with, endorsed by, or sponsored by any tumbler, drinkware, or third-party brands shown or mentioned on our Site or social media.
Brand names, product names, and images may be used for descriptive, styling, sizing, compatibility, or measurement purposes only. All trademarks belong to their respective owners.
We strive not to infringe on intellectual property rights. If you believe your intellectual property has been used improperly, please contact us first at:
Please include:
- Trademark or copyright registration information
- Description of the alleged infringement
- Links to the specific content
- Proof of ownership or authorization
- USPTO links, when applicable
We will review claims in good faith. Submission of a claim does not guarantee removal. False or misleading claims may result in legal action to the fullest extent permitted by law.
21. Indemnification
You agree to indemnify and hold harmless Grit and Grace Store LLC, including its owners, employees, contractors, partners, service providers, suppliers, and affiliates, from any claim arising from your breach of these Terms or violation of any law or third-party rights.
22. Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, the remaining portions will remain valid and enforceable.
23. Termination
These Terms remain effective unless terminated by either you or us.
We may terminate or restrict your access to our Services at any time if we believe you have violated these Terms.
24. Entire Agreement
These Terms, along with our posted policies, make up the full agreement between you and Grit and Grace Store LLC regarding use of our Site and Services.
25. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Texas.
Any legal matters related to Grit and Grace Store LLC, this Site, or our Services shall be handled under the jurisdiction of courts located in Texas, to the fullest extent permitted by law.
26. Changes to Terms of Service
We may update or replace these Terms at any time by posting changes on our website.
Your continued use of the Site after changes are posted means you accept the updated Terms.
27. Contact Information
Questions about these Terms should be sent to:
Grit and Grace Store LLC
201 South Lakeline Blvd
Suite 101
Cedar Park, TX 78613
